Shipping policy

Online orders are packed & shipped via Canada Post within 24 hours of the following business day. 

Shipping confirmation and a tracking number will be emailed to you after your order has been shipped. 

You can expect to receive your order within 1-7 days after it has been shipped.

*Delays may occur due to certain postage/shipping conditions that are out of our control.


Province Shipping Rate Estimated Transit Time
BC $14.00 4-5 days
AB $13.60 3-4 days
SK $11.40 3-4 days
MB $10.60 2-3 days
ON $9.10 1-2 days
PQ $10.70 2-3 days
NB, NS, PI, NL $16.70 2-4 days


Local Pickup
Local pickup is not available.

Partial Orders
Please note that we do not send out partial orders. If an item you ordered is on back order, you will receive an email promptly outlining which item(s) are on back order and offer substitution options. You may also choose to have your order held until fresh inventory arrives back so your order may ship complete.
If you receive your package and it does not contain all the products you ordered, please contact us immediately so we may investigate which items are missing.

Lost or stolen shipments
We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.

Received Shipments
If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may deliver to mailroom employees, receptionists, and similar administrative personnel. Upon acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order.

Shipping to Multiple Addresses
If you wish to have your order shipped to multiple locations, please contact one of our friendly customer service agents via phone. Shipping to multiple locations may incur additional shipping charges.

Incorrect Shipping Information
FOURFATHERSFOODCO Inc. is not responsible for lost orders due to incorrect shipping information. It is your responsibility to provide the most accurate up-to-date e-mail, billing, and shipping information. Please enter your address information in the appropriate boxes and double-check for typos and other errors. Orders which are re-routed to a different address (for any reason) may incur additional shipping charges.

Shipping Bulk Pallet Orders
Orders of 25 cases or more are available for shipping via Freight-Trucking Shipping. Alternate trucking options are also available. Delivery arrangements will be made when the carrier contacts you at the appropriate phone numbers you provided on your order form. More information about our Bulk-Pallet Shipping prices and policies please email


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